Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, and account details, along with technical information such as device, browser, and usage data collected automatically through the platform.

2. How We Use Information

• To provide, operate, and maintain the platform.
• To process subscriptions and billing.
• To communicate account updates and support responses.
• To improve platform reliability and security.

3. Exchange API Keys

API keys used to connect your exchange account are stored using industry-standard encryption and are used only to execute the automation you configure. CRYPSQUAD never requests withdrawal permissions on exchange API keys.

4. Data Sharing

We do not sell personal information. Limited data may be shared with service providers who help operate the platform (such as hosting or payment processing), under confidentiality obligations, or where required by law.

5. Data Security

We use technical and organizational measures designed to protect your information, including encryption in transit and at rest. No system can be guaranteed completely secure.

6. Your Choices

You may access, update, or request deletion of your account information by contacting us. You can also disconnect your exchange API key from your account at any time.

7. Data Retention

We retain personal information for as long as your account is active or as needed to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Contact

For privacy-related questions, please reach out through our Contact page.